Aq333 Privacy Policy — Our firm commitment to protecting your information

Welcome to the aq333 online gaming platform. This Privacy Policy outlines our responsibilities and commitment to protecting your personal information.

By using the aq333 platform, you consent to the data collection and usage practices described in this Privacy Policy. You should have a clear understanding of how your personal information is handled — which is why this document has been written in plain, simple language.

This policy applies solely to the aq333 website and app. Third-party links or services are governed by their own respective privacy policies.

Aq333 collects the following types of information:

Information Provided Directly (what you give us):

• Name, email address, phone number
• Date of Birth (for age verification)
• Address & identity document details (during KYC verification)
• Payment method details (bKash/Nagad number)

Automatically collected information:

• IP address & device information
• Browser type & operating system
• Activity logs on the platform (game history, transaction records)
• Login time & device location

Aq333 uses your information for the following purposes:

Aq333 never uses your information beyond the purposes stated above. If your data needs to be used for any new purpose, you will be informed in advance.

Aq333 follows the highest industry standards to protect your information. Our security measures include:

• 256-bit SSL Encryption: All data transmissions are encrypted, making it impossible for hackers to read your data.
• Firewall & IDS: Advanced firewall and Intrusion Detection System active to prevent unauthorized access.
• Two-Factor Authentication (2FA): An additional layer of security when you log in to your account.
• Regular Security Audits: Third-party experts conduct regular audits of our systems.
• Staff training: All aq333 staff are trained in data protection and have taken a confidentiality oath.
• Data Backup: Multiple secure backups of your data are maintained.

Aq333 never sells your data. However, in limited circumstances, information may be shared with third parties:

• Payment Provider: bKash, Nagad — only the minimum information required to complete transactions.
• Game provider: Evolution Gaming, Pragmatic Play, and others — information necessary for game operation.
• Legal authorities: To comply with legal obligations under court orders or government directives.
• KYC service provider: Trusted third parties for identity verification.

In all such cases, third parties are bound by a confidentiality agreement with aq333 and may only use the information for the specified purpose.

Cookies and similar technologies are used on the aq333 website and app. Cookies are small text files stored in your browser.

Types of cookies:

• Essential cookies: To maintain login sessions and ensure security. These cannot be disabled.
• Functional cookies: To remember your preferences (language, settings).
• Analytics Cookies: To understand usage patterns and improve the platform.

Cookies can be managed through your browser settings. However, disabling essential cookies may cause some features to not function properly.

Under GDPR and international data protection laws, you have the following rights:

• Right to Access: The right to know what information aq333 holds about you.
• Right to Rectification: The right to request correction of any inaccurate information.
• Right to Erasure: Requesting deletion of your data under certain conditions.
• Right to Restrict Processing: Requesting that your data usage be restricted in specific cases.
• Right to Data Portability: The right to receive your information in a usable format.
• Right to object: Objecting to the processing of your data in certain circumstances.

To exercise any of these rights, contact our support team. We typically respond within 30 business days.

Aq333 does not retain your information longer than necessary. Retention periods depend on the type of data:

• Account information: For the duration the account remains active and for 5 years after closure (for legal compliance).
• Transaction Records: Minimum 5 years (as required by the financial regulatory authority).
• KYC documents: 5 years after account closure.
• Support contact history: 3 years.
• Browsing & Game Logs: 1 year.

Once the designated retention period expires, your data is securely deleted or anonymised so that you can no longer be identified.

Aq333 strictly does not provide services to anyone under 18. Our platform is exclusively for adults.

If we become aware that anyone under the age of 18 has created an account, that account will be closed immediately and all associated data will be securely deleted.

Aq333 reserves the right to update this Privacy Policy at any time. In the event of changes:

• The "Last Updated" date at the top of the page will reflect any changes.
• For significant changes, a notification will be sent to your email or displayed on the platform.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.

For any privacy-related questions or concerns, please get in touch with us: